(Ha! Given my ongoing stupid/niggling familial difficulties, this time I mean: MY CABLE CORD!)
And I feel so much lighter!
I had been with Spectrum (Charter) for the past 15 years, with a cable box, etc. I had my TCM, I had everything else I needed. I was just fine. (And Spectrum was my Internet provider, as well.)
But then when Netflix stopped mailing DVDs in Sept. 2023, there was a chink in the armor... I had been relying on Netflix for being able to discover foreign/artier classic films that I hadn't seen before. I really looked forward to the discs' arrival every week. (The commercial-free TCM is great for your basic classic movies, and their Sunday late-nights do focus on Silents and Foreign films. But, of course, unlike Netflix-by-mail, I didn't get to create a queue and PICK what I wanted to see.)
Sans Netflix, the only other really good option I found online was the Criterion Channel. But, alas, it was STREAMING ONLY! (Boo! I don't know how to stream!) So I muddled along in my mild disgruntlement.
Then last summer, my apartment complex made a deal with a major company to install fiber Internet boxes in everyone's apartment. I'd already re-signed my lease a couple of months before then, but I was informed that starting with the next lease, a charge of $55 per month for this new service would be automatically tacked on to my rent bill. ($55 per month is actually a great deal, for faster Internet service than Spectrum had been giving me.) I didn't like the fact that I was being forced into changing my Internet, but I really didn't have a choice in the matter. I certainly wasn't going to pay for TWO Internet charges. So I got used to THAT idea ahead of time.
Then also last summer: Spectrum jacked up the price of Internet/Cable to over $200, AND they made me return my cable box and switch to Xumo streaming! TCM and local stations were my only must-haves, but according to them, their cable box could no longer offer TCM, so I had to get the Xumo box plus an all-new router and modem. Which was very stressful for me, since I had no idea how streaming worked! But it all got set up OK by the professionals, and I was OK with it. I knew that in a year, I'd have to start the new company's Internet, so I'd planned on that, and planned on just keeping Spectrum for the TV service...
But within a few months, whatever "special deal" I'd initially had for this new Spectrum set-up got jacked up AGAIN to $229! I called them, and asked if they could do anything to get the price back down under $200---because paying over that was making me feel ripped-off! Whoever I got on the phone was a bee-atch: Salespeople are supposed to listen to my needs rather than TELL me how lucky I should feel because I was getting all those Disney and UniVision and BET and MTV channels! I'd heard from a lot of people that if you called a provider and threatened to leave them, they'd give you a better deal... NOPE! And I also saw that Spectrum was now charging me $28 extra per month for local/"broadcast" stations, which used to be included with the regular package. (RE my desire for local/broadcast stations: Weather news, Cowboys football games and Longhorns news in the fall. I don't think there's a single regular show I ever watch on ABC/CBS/NBC, but I still want to be able to turn on local news, and also to check out mainstream news/late night shows every now and then (which have sucked for the past 10 years, but still...).
After the latest Spectrum price of $229 and refusal to lower it... I got used to using the Xumo box, and then learned that it was a streaming device, just like a ROKU stick was. Which I could buy, and did buy, from Amazon for under $50. (While Spectrum was charging me $5 a month "rent" for the Xumo box.) Once I figured out that Xumo and ROKU worked in the same way, I started to feel more confident in exploring my options! But I dithered right up until this month, when my apartment complex finally started automatically charging me for the new Internet service. (Seriously, I can often dither a lot, but being outright charged twice for Internet was too black-and-white irrational for me to bear!)
So this week, the new Fiber guys arrived and got my new Internet service set up without a hitch. (I was especially nervous because I work from home---no, there was no interruption in either work or home Internet.) And they explained to me exactly why I no longer needed ANY of the Spectrum equipment that I currently had, since I had my brand new still-boxed ROKU stick ready for them! And they set THAT up for me, too! (I'd paid for Spectrum thru the 20th of this month, so I could still use that app via the ROKU stick before I settled on my new TV service.)
In short: FU, Spectrum! Today, I chose a new streaming TV service that offered most of what I like to watch (but especially my must-haves of TCM and local stations; the only basic-cable minor favorites of mine missing are A&E, History, Reelz, Story, C-SPAN---but I can live without them). And once I got THAT-all in place, I then decided to splurge and subscribe to Criterion for about $8 a month (yearly deal). Which I now know exactly how to view!
For about the same TV service, faster Internet, plus Criterion, I'm now paying $148 per month. As opposed to the $229 from Spectrum (sans any premiere movie station).
Addendum: When I called Spectrum today to say I was DONE and just needed to know where to return all of my equipment, I got a very pleasantly pushy, sales-person. "What? You can't leave us after so many years! What can we do for you to make you stay? What are they charging you now? We can match that!" I told her (proudly/a bit gleefully): "Sorry, but I've already packed up all the Spectrum equipment." She was a trouper: "We gonna make you UNpack that!" And she wondered if the Spectrum person I'd talked to months ago (to try to get my bill down) was from Billing and not Sales---because "the Billing people don't care." I wish I'd talked to this woman months ago! All of this switching-over has been stressful for me, since I didn't have a clue as to what I was doing in this new "streaming" world, or how it would turn out. But it turned out just fine.
(Similarly, I was pretty scared when I flew to San Francisco in May 2025----I hadn't flown since 2010, I'd NEVER taken an Uber, I hadn't seen San Fran since 2006, etc. Everything turned out just fine. I remain comforted by the fact that, for mechanical things, there are systems/instrux in place for just about everything that you don't know how to do.)